Ryan Chen first sincerely admitted his mistake, saying that Century Interactive Entertainment’s products currently do not take underage user groups into consideration enough, and some mechanisms and regulations are still imperfect.
At present, Century Interactive Entertainment has fully refunded all real recharge cases involving underage users that have been verified.
Screenshots of related refund cases for minors and refund amounts were displayed on the indoor screen, with a refund rate of 100%.
"Then why are those people still downstairs?"
"Century Interactive Entertainment sent people to negotiate a refund with them several times, but they refused to communicate, and the people were different every day. But today, the leader came, and he was very willing to communicate, as if he knew about the leader's arrival in advance and knew who the leader was." Ryan Chen stopped there.
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