The One Behind It All Chapter 86

Although Aiden is older than Chen Tianqiao, his reaction speed is by no means slower than him. Huawei's biggest advantage is its rapid response to customer needs. Gao Ruibin, president of Motorola Asia, said that users always feel that Huawei's response speed is fast. If there is a problem in the computer room, Huawei can send people to arrive overnight and make corrections immediately.

Huawei's "Wolf Team" responded so quickly that foreign colleagues gave it a thumbs up. Huawei once completed the installation, testing and operation of Thailand's AIS intelligent network within 45 days. According to foreign telecommunications equipment manufacturers, this would take at least half a year.

In 1996, Hong Kong Hutchison Telecom obtained a fixed-line telephone operation license, but it faced a problem: it had to complete all the work of moving the phone without changing the number within 3 months. Hutchison found many European equipment suppliers, but they The fastest one would take 6 months, and the price would be astronomical. At this "juncture", someone recommended Huawei, and Huawei successfully completed the task in less than 3 months. This made Hutchison's boss Li Jiacheng very happy, so he decided to develop more in-depth cooperation with Huawei and move overseas.

In 1997, people from Tianjin Telecom raised the issue of "it is difficult for students to make phone calls on campus." Fang Weiyi, Vice President of Huawei's Central Research Department, recalled that Aiden gave an urgent instruction at that time: "This is a great idea, we must respond immediately." Huawei produced the T 201 campus card two months later. After its launch, the market responded enthusiastically and it was quickly promoted nationwide. . By the time other companies reacted, Huawei had been doing this for nearly a year. In fact, this new service only requires "a little" technological innovation on the switch's original 200 card number function. But it is this small innovation that turns Huawei's disadvantage into an advantage in the market, and ultimately seizes the opportunity and dominates the market. 40% market share.

During the Spring Festival of 2000, a local network switch in Heilongjiang was interrupted. Various models of machines were running on the network. It was not known which manufacturer's equipment the problem was caused by. Huawei's technicians rushed from Shenzhen to Heilongjiang within one day and found that the problem was not with Huawei. The manufacturer that caused the problem did not respond, so Huawei had to change its access network to another router before the call was restored.